If your order never shows up and the seller can’t provide proof of shipment or delivery, you’ll get a full refund.
It’s that simple.
How do I get a refund on PayPal that was not received?
Refund within 180 days of payment
Go to the Activity section of your PayPal account. Click the transaction you want to refund and then click Issue a refund. Enter the refund amount and click Continue. Confirm the information and click Issue Refund.
Can you get your money back from PayPal if you get scammed?
You’re Protected If:
Report it within 60 days and PayPal will investigate. You will be covered by our $0 Liability for Eligible Unauthorized Transactions program. All you have to do is log in to your account and open a dispute to get the refund process started. If you made the purchase on eBay, start here instead.
How long does it take to refund someone on PayPal?
For purchases made with your credit or debit card, the refund can take up to 30 days to show up on your account. If you bought the item using your bank account or PayPal balance, the balance will be credited to your PayPal account. Funds can take three to five days to arrive in your account.
Why does it take so long to get a refund from PayPal?
Temporary hold: If your refund status is “held,” it means the transaction was refunded before it has cleared your bank. This process takes 3-5 business days to complete, and the refund will be credited to your bank account once the process is completed. All refunds will be issued to the original form of payment.