You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item.
If you haven’t received an item, we usually refund your money immediately via PayPal.
Will eBay refund my money if I was scammed?
Fortunately, victims of this kind of fraud have usually got a refund from eBay. How it works: Selling an item, you receive the customary email notification from PayPal that your buyer has paid, and duly mail them the goods.
Can you get your money back from eBay?
The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com. The eBay Money Back Guarantee protects you in cases where an item is not received or is not as described in the listing. It covers purchases paid with PayPal and most other electronic payment methods.
When you get a refund from eBay where does the money go?
If the seller refunds your payment, the refund will be credited to the credit card you used to fund the payment. If eBay refunds your payment, the refund will be sent to your PayPal account and PayPal *may* send the refund to the credit card you used to fund the payment.
How long does eBay take to refund?
When a seller issues the refund there may be a delay in receiving the money depending on your original payment method. If you used a PayPal balance or bank account, the money will show up in PayPal right away. If you used a credit or debit card the refund gets put back on your card, which takes 3-30 days.