Pro: increased trust
When you offer a guarantee, customers are more impressed by the fact that you stand behind your product than the potential to get their money refunded.
In other words, the fact that you’re offering a money-back guarantee must mean the product works well.26 Apr 2017
What does 100 money back guarantee mean?
A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made.
What does 30 day money back guarantee mean?
30-day money back guarantee. If you are not completely satisfied, return your tool to the selling dealer within 30 days and you will receive a refund of either your purchase price or the lowest retail price at which the same item has been offered since your date of purchase. Freight charges are not refundable.
What is your guarantee?
Definition: A pledge, usually in writing, given by a company to any customers that something is of specified quality, content, benefit or that it will provide satisfaction or will perform or produce in a specified manner. A guarantee also outlines what will happen should the buyer not be satisfied with his purchase.
What is Amazon satisfaction guarantee?
The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our guarantee covers both the timely delivery and the condition of your items. If either are unsatisfactory, you can report the problem to us and our team will determine if you are eligible for a refund.