How Do I Know If An Email From Amazon Is Genuine?

Check the return address: Genuine emails from Amazon always will come from an address ending in “” Check the email’s header information.

If the “received from,” “reply to,” or “return path” for the email does not come from “,” it is not from Amazon.

Does Amazon send emails about suspicious activity?

Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother’s maiden name or your password. If you receive a suspicious email, report it immediately.

Does Amazon call to verify purchases?

In the event there is an issue with an order than needs to be handled immediately, the consumer is expected to contact the Amazon customer service department at 1-888-280-4331. If you have received a phishing email, the company requests you report it by sending a copy to

Where can I send a fake email to Amazon?

To report a phishing or spoofed e-mail or webpage:

  • Open a new e-mail and attach the e-mail you suspect is fake. For suspicious webpages, simply copy & paste the link into the email body.
  • Send the e-mail to Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.

Does Amazon send you an email when you buy something?

Yes. Amazon sends shipping confirmation emails to buyers. For FBA, it is automatically done when you receive the ‘Shipped’ notice.

Does Amazon call you about suspicious activity?

A popular scam targeting customers, are fraudulent emails from Amazon Customer Service. Amazon customers will receive an email notifying them of questionable Amazon login activity. The email requests that they call an 800 number to reset their account.

Does Amazon lock your account?

Once you place an order, however (using your credit or debit card) Amazon matches your billing address associated with your credit/debit card and your default Amazon address. If they do not match, most of the times your account will be locked.

Does Amazon call you when they deliver?

Your Delivery Window

The day before delivery, the carrier will call you at the primary phone listed on your delivery order to confirm the delivery window. Note: If the delivery window message is left on your voicemail, no further action is required.

What is Amazon customer care number?

810 1 206-922-0880

Will Amazon ever contact you by phone?

To avoid falling for this scam, make sure that you’re calling Amazon’s actual phone number: 888-280-4331. Another way to ensure that you’re reaching the real Amazon is to visit the retail giant’s Contact Us page. You’ll find the option to enter your phone number and Amazon will call you.