You can buy online, chat, or call (800) MY–APPLE (800–692–7753), 7 days a week from 7:00 a.m.
to 11:00 p.m.
You can get information about an order you placed on the Apple Online Store through the Order Status page.
How do I contact iTunes by phone?
If you have additional questions, or if you’ve been a victim of a scam involving App Store & iTunes Gift Cards or Apple Store Gift Cards, you can call Apple at 800-275-2273 (U.S.) and say “gift cards” when prompted, or contact Apple Support online.
How do I dispute a charge on iTunes?
Log in with your Apple ID user name (typically your email address) and password. Select the appropriate tab—all, music, movies, TV shows, apps, or books. Select Report a Problem to the right of the purchase you want a refund for. Click on Choose Problem and select your problem from the menu.
How do I find out what iTunes is billing me for?
On your iPhone, iPad, or iPod touch
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID, then tap View Apple ID. You might be asked to sign in with your Apple ID.
- Swipe up to Purchase History and tap it.
What is iPhone customer service number?
Since Apple’s support phone number (1-800-275-2273) isn’t prominently placed on its website, most will find themselves navigating to http://support.apple.com, and then clicking through a short series of prompts and filling in the contact information to arrange a phone call.