When the Buyer Is Covered by Buyer Protection
Buyers are eligible for a buyer protection claim as long as they: Made the purchase on the eBay site.
Paid through eBay using the eBay checkout process, such as PayPal, Bill Me Later, direct credit card purchase through eBay checkout, or another approved payment method.
Is the eBay buyer protection program safe?
Seller e-mails buyer and pretends this will be an eBay transaction through eBay Safe Pay Insurer (there is no such program). 4. Buyer is not eligible for eBay Vehicle Purchase Protection Program (VPP) because it was not an eBay listing and eBay does not cover transactions off eBay.
Will eBay refund my money if I was scammed?
Fortunately, victims of this kind of fraud have usually got a refund from eBay. How it works: Selling an item, you receive the customary email notification from PayPal that your buyer has paid, and duly mail them the goods.
Is eBay money back guarantee good?
You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. If you received an item that is not as described, or didn’t receive an item at all, the eBay Money Back Guarantee always protects you—even if the seller does not offer returns.
How long does eBay buyer have to file claim?