Question: Do I Have To Pay For Return Shipping EBay?

Obviously, if the item is grossly misrepresented, damaged, or the seller is at fault in the listing, eBay will require that the seller pays return shipping.

Otherwise, the buyer usually pays.

eBay sellers usually include measurements on clothing items, so buyers can check for a proper fit before purchasing.

Do I have to pay for an eBay return?

However, if the buyers want to return the item for any other reason within 14 days, they have to pay to send it back (as long as you made this clear in your listing). If you have to pay the return postage costs and use an eBay label the cost will be included on your next monthly seller invoice as a fee.

Should I have to pay for return shipping?

While you have to pay to return the goods, the retailer has to refund the basic delivery cost of getting the goods to you in the first place. Your refund for the goods must be paid within 14 calendar days after returning the goods, or evidence that they were returned.

Do I have to use eBay return shipping label?

You can either pay for an eBay return shipping label, or choose to send the item back using a carrier of your choice. If you choose to use your own carrier, we recommend using a tracked service.

Does eBay refund fees for returned items?

You can only request a refund if you have a credit balance on your account. If the buyer still hasn’t paid, you can close an unpaid item case after 4 days to receive a final value fee credit.

How much does return postage cost?

How Much Does Certified Mail Service Cost

USPS Postage & Special Services2018 RatesNew 2019 Rates
Certified Mail Fee$3.45$3.50
Electronic Delivery Confirmation Receipt$0.80$0.80
Return Receipt Green Card (Old Fashioned Green Card)$2.75$2.80
Return Receipt Electronic Signature (PDF) (replaces Green Card)$1.50$1.60

5 more rows

How do I return postage on eBay?

If you’re responsible for the return postage costs, you’ll see the price of return postage, and be able to purchase your label.

How to print an eBay return postage label

  • Go to Purchase history – opens in new window or tab.
  • Find the item in Returns and cancelled orders.
  • Select View return details.
  • Choose Print label.

Does full refund include shipping?

Buyer protection says a full refund includes original shipping and buyer pays for return shipping but does her policy statement overide buyer protection? On a related subject- International Shipping. Ebay will only give seller protection with delivery confirmation, basically Express Mail which is expensive.

What are the 8 basic rights of the consumers?

The Eight (8) Basic Consumer Rights

  1. The Right to Basic Needs.
  2. The Right to Safety.
  3. The Right to Information.
  4. The Right to Choose.
  5. The Right to Representation.
  6. The Right to Redress.
  7. The Right to Consumer Education.
  8. The Right to a Healthy Environment.

How do I get my money back from an online purchase?


  • Cancel online immediately. Quickly navigate to the website.
  • Call customer service. If you’re unable to cancel the purchase online, you’ll have to call customer service.
  • Give a valid, specific reason.
  • Write down the transaction or cancellation ID number.
  • Verify you received a refund.

How do I create a return shipping label?

Step by Step

  1. Click Search in the History drop down menu.
  2. Select the order you want to prepare a Return Shipping Label for.
  3. Click Return Label.
  4. The Return Label window will open.
  5. Select the Mail Service for your return shipping label.
  6. Then select Continue.
  7. Choose who will email the label.
  8. Add a note to your customer.

How does eBay free returns work?

Attract buyers with free returns

eBay does not guarantee that each seller will experience the same lift or any lift at all. “Free returns” refers to when the seller pays return shipping no matter the reason for return, with no restocking fee.

What happens if eBay seller doesn’t accept return?

A: No, as always, you can decide whether or not to accept returns on some or all of your listings. Keep in mind that if you specify “No returns accepted” on a listing, you are still responsible for the full refund amount—including original shipping costs—if a buyer wins an eBay Buyer Protection case.

What happens if I don’t pay eBay fees?

What if I don’t pay my eBay fees? You will be unable to sell anything and when you put money in your Paypal account to pay for a purchase, eBay will see to it they are paid first, leaving you with an Unpaid Item Dispute. If you don’t pay an Unpaid Item Dispute, you get a Strike on your buying account.

How does a seller refund a buyer on eBay?

When you agree to give the buyer their money back, or once you receive the returned item, you’ll need to issue their refund within 2 business days. To do this, simply go to the case in your Returns dashboard – opens in new window or tab and choose Refund buyer.

How do I dispute eBay fees?

Go to your invoice and review the line items and you will see that they are correct. If you have a question about what you see, then post back. Go to your My eBay > Account tab > Summary and choose an invoice at the top right of the page to see the details. (How can your fees have anything to do with your reputation.